{"id":51947,"date":"2025-06-10T10:26:07","date_gmt":"2025-06-10T14:26:07","guid":{"rendered":"https:\/\/www.logisticsplus.com\/?page_id=51947"},"modified":"2025-06-18T13:32:06","modified_gmt":"2025-06-18T17:32:06","slug":"smartphone-manufacturer-supply-chain-challenges","status":"publish","type":"page","link":"https:\/\/www.logisticsplus.com\/about-us\/media-resources\/case-studies\/smartphone-manufacturer-supply-chain-challenges\/","title":{"rendered":"Smartphone Manufacturer Supply Chain Challenges"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Smartphone Supply Chain Challenges&#8221; subhead=&#8221;A Logistics Plus\u00ae Supply Chain Success Story!&#8221; module_class=&#8221;landing-page&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|700|||||||&#8221; title_font_size=&#8221;72px&#8221; title_line_height=&#8221;1.25em&#8221; content_font_size=&#8221;24px&#8221; content_line_height=&#8221;1.2em&#8221; subhead_font_size=&#8221;24px&#8221; subhead_line_height=&#8221;1.2em&#8221; background_color=&#8221;#296bb7&#8243; background_image=&#8221;https:\/\/www.logisticsplus.com\/wp-content\/uploads\/sites\/26\/2025\/06\/smartphone-supply-chain-challenges-banner1-1.jpg&#8221; custom_padding=&#8221;120px||120px||false|false&#8221; border_radii_image=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;auto|auto||auto|false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Smartphone Manufacturer Calls Logistics Plus to Overcome Long-Distance Supply Chain Challenges <\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px|auto||auto|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong style=\"font-size: 16px;\">THE STORY<\/strong><strong><\/strong><\/p>\n<p>When a leading global technology manufacturer of smartphones needed to address challenges within its global supply chain, rather than simply <em>phoning it in<\/em>, they put Logistics Plus on <em>speed dial<\/em>. With Logistics Plus as an extension of its team, the manufacturer reduced retailer chargeback penalties by 50%, was able to scale up volumes for large-scale promotions, and enabled them to focus on overall business growth strategies rather than supply chain operations.<\/p>\n<p><strong>THE HIGHLIGHTS<\/strong><\/p>\n<ul>\n<li>A leading global technology manufacturer of smartphones secured Logistics Plus to manage a pilot program to help with upcoming product launches requiring strict three-day delivery windows.<\/li>\n<li>The manufacturer had been dealing with ongoing transit delays resulting in expensive chargeback penalties, lack of shipment visibility, no escalation procedures for delayed shipments, and managing large-scale promotional volumes.<\/li>\n<li>Logistics Plus deployed a team of operationally-ready experts who were ready to service the client\u2019s needs without training. It quickly set up a tech-enabled global supply chain control tower to provide shipment visibility and quickly identify delayed shipments.<\/li>\n<li>Carriers were proactively monitored with standardized SOPs for the real-time re-routing of delayed shipments.<\/li>\n<li>Logistics Plus facilitated the delivery of over one million units to 12 locations for a significant big-box retailer within one week while reducing chargeback penalties by 50% (over $5M in savings).<\/li>\n<li>Logistics Plus would scale its dedicated support team from three to nearly 100 individuals strategically located worldwide.<\/li>\n<li>The client now focuses on global growth strategies and oversight, leaving much of the supply chain operations to Logistics Plus.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.logisticsplus.com\/wp-content\/uploads\/sites\/26\/2025\/06\/smartphone-supply-chain-challenges-image1.png&#8221; alt=&#8221;smartphone supply chain challenges image&#8221; title_text=&#8221;smartphone supply chain challenges image(1)&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"\/wp-content\/uploads\/sites\/26\/2025\/03\/Supply-Chain-Success-Story-Smart-Phones.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.logisticsplus.com\/wp-content\/uploads\/sites\/26\/2025\/03\/Supply-Chain-Success-Story-Smart-Phones-Thumbnail-232x300.jpg\" width=\"275\" height=\"356\" alt=\"smart phones\" class=\"wp-image-51050 alignnone size-medium\" style=\"display: block; margin-left: auto; margin-right: auto;\" srcset=\"https:\/\/www.logisticsplus.com\/wp-content\/uploads\/sites\/26\/2025\/03\/Supply-Chain-Success-Story-Smart-Phones-Thumbnail-232x300.jpg 232w, https:\/\/www.logisticsplus.com\/wp-content\/uploads\/sites\/26\/2025\/03\/Supply-Chain-Success-Story-Smart-Phones-Thumbnail.jpg 300w\" sizes=\"(max-width: 275px) 100vw, 275px\" \/><\/a><\/p>\n<p style=\"text-align: center;\">Click image above to download as PDF.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Smartphone Manufacturer Calls Logistics Plus to Overcome Long-Distance Supply Chain Challenges THE STORY When a leading global technology manufacturer of smartphones needed to address challenges within its global supply chain, rather than simply phoning it in, they put Logistics Plus on speed dial. With Logistics Plus as an extension of its team, the manufacturer reduced [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":51953,"parent":259,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-51947","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Smartphone Manufacturer Supply Chain Challenges<\/title>\n<meta name=\"description\" content=\"When a global technology manufacturer of smartphones needed to address challenges within its global supply chain, they called Logistics Plus.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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